We send our guests the “Pre-Travel Emails” twice to ensure a fun experience for our guests, once at the time of booking and two weeks before your stay. Please feel free to reach out to our concierge team pertaining any assistance regarding travel schedules, directions to destinations, places you want to see, foods to try, and things you’d like to purchase during your stay. We can also make reservations upon request. Our staff who has lots of oversea travel experiences will flexibly support your personalized plan just for you.